We want customers to be satisfied with their P&O Kids™ purchases.
Return or Exchange Period
Eligible items may be returned or exchanged within 3 days of delivery.
Size Exchanges
Size exchanges are subject to availability of the requested replacement size.
Incorrect, Damaged or Faulty Items
If you receive an incorrect, damaged or faulty item, please contact us within 24 hours of delivery and provide clear photos showing the issue.
We will review the matter and advise on the appropriate next step.
Before Returning an Item
Please contact P&O Kids™ before sending an item back so that the return or exchange can be reviewed and the appropriate instructions can be provided.
Contact
WhatsApp / Phone: +254 713 167 028
Email: pokids24@gmail.com